Unplanned downtimes and machine failures lead to a loss of efficiency and productivity and cause incalculable costs. AERZEN therefore relies on the principle "prevention is better than cure". Regular maintenance, first-class original spare parts and customised service contracts extend the life cycle of AERZEN machines and ensure maximum efficiency, reliability and cost-effectiveness. The result: maximum planning reliability, full cost control and transparency, increased operational reliability and perfect system availability.
Missing or improperly performed maintenance can lead to premature wear, impaired functionality and longer downtimes. If production has to be stopped for unscheduled repairs, the costs can quickly add up to a six-figure sum. The good news: simple preventive measures help to avoid this worst-case scenario. AERZEN service contracts and original spare parts combine 160 years of practical experience, application knowledge and technological expertise and secure high machine and system availability with optimum cost efficiency.
AERZEN service contracts: find exactly the support level you need
AERZEN service contracts stand for excellent support, consistent customer focus, fast response times, financial planning and investment security, and are a guarantee for optimum support, reliable operation, the highest quality and minimum downtime. They are tailored to the specific needs of the customers and offer considerable flexibility for individual agreements. Whether you choose the basic version or the full-service package: AERZEN service contracts simplify processes and save resources. This means that each customer can fully concentrate on his core tasks and does not have to worry about the maintenance of his blowers and compressors.
Highly qualified and experienced specialists
Over 200 experienced service technicians work around the world every day. They have completed security trainings worldwide and are certified for countless areas of application. Every maintenance visit includes service protocols developed specifically for AERZEN packages, which are continuously updated and improved. They perfectly cover the necessary scope of work, which contributes significantly to long-term operational reliability and consistent value retention. This includes the regular inspection and replacement of wearing components such as bearings, seals, V-belts, air filters, compression sleeves, oil filters and oil. The system automatically notifies you of upcoming maintenance and inspection appointments.
OEM quality is the best basis for perfect machine availability
Only the parts from an Original Equipment Manufacturer (OEM) ensure highest quality and reliable application. Despite standardisation of the designations, there are design differences that, in extreme cases, can drastically reduce the service life. AERZEN original spare parts are specially designed for the AERZEN compressors and blowers. They provide optimum compatibility and enable full functionality for smooth operation and a long machine service life. The decentralised supply of spare parts and reliable logistics ensure rapid availability. A defined range of over 2,500 different standard parts is always in stock at the spare parts hubs.
Always a good choice: AERZEN service kits
If you want to save time and money, you can rely on the customised AERZEN service kits. The delivery programme includes approximately 1,000 different, carefully compiled kits with exactly the parts needed for the maintenance and repair, as well as for the long service life of AERZEN packages. Each individual kit is assembled and packaged to order. No more working through parts lists, no more hassle with incorrect orders or deliveries. Long waiting times and unnecessary downtime belong to the past. If it is urgent, AERZEN will deliver in- stock items within 24 hours, even for older machine models.
